Design Methods to Reduce Technology Fear and Solicit Feedback from Lady Health Workers (LHWs) in Pakistan
Amna Batool, Ayesha Asghar, Tayeba Tariq, Mohsin Badar, Iqra Shahzad, Umair Anwar, Mustafa Naseem · 2016
This paper presents findings from initial user research to understand key work-related problems that Lady Health Workers (LHWs) face in their day-to-day duties, potential technology-based solutions to identified ICT addressable problems, and design methods that can help overcome fear of technology and enable end-users to participate in co-design.