Developing a Model of Agreement Negotiation Dialogue
Mare Koit · 2016
We are investigating human-human dialogues in the Estonian dialogue corpus with the further aim to develop a dialogue system which carries out negotiations with a user in a natural language. Two sub-corpora are analysed and compared: (1) MSN conversations, and (2) everyday dialogues, both phone calls and face-to-face conversations. In the dialogues, the participants are trying to achieve an agreement about doing an action. The structure of negotiations is represented as a sequence of dialogue acts. A special case of negotiation – debate where the participants have contradictory communicative goals – has been implemented as an experimental dialogue system.