The use of Natural Language Processing techniques to support Health Literacy: an evidence-based review
Paloma Moreda, Elena Lloret · LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas) · 2015
Background and objectives: To conduct a literature search and analysis of the existing research using natural language processing for improving or helping health literacy, as well as to discuss the importance and potentials of addressing both fields in a joint manner. This review targets researchers who are unfamiliar with natural language processing in the field of health literacy, and in general, any researcher, regardless of his or her background, interested in multi-disciplinary research involving technology and health care. Methods: We introduce the concepts of health literacy and natural language processing. Then, a thorough search is performed using relevant databases and well-defined criteria. We review the existing literature addressing these topics, both in an independent and joint manner, and provide an overview of the state of the art using natural language processing in health literacy. We additionally discuss how the different issues in health literacy that are related to the comprehension of specialised health texts can be improved using natural language processing techniques, and the challenges involved in these processes. Results: The search process yielded 235 potential relevant references, 49 of which fully fulfilled the established search criteria, and therefore they were later analysed in more detail. These articles were clustered into groups with respect to their purpose, and most of them were focused on the development of specific natural language processing modules, such as question answering, information retrieval, text simplification or natural language generation in order to facilitate the understanding of health information.