Withdrawn: Improving the Effectiveness of Developed Heuristic Evaluation Method
Majed Alshamari · Journal of Applied Sciences · 2015
A C T Use of web-based systems are considered seriously since the revolution of the Internet.This can be justified through the large number of users with different types of skills, knowledge, culture and also due to the increase number of business movement to the web rather than the traditional way.Heuristic evaluation is one of methods previously proposed and used to assess a system usability.It is considered as a cheap, fast and effective usability evaluation method.It is conducted by a set of experts for examining a system interface through "heuristics".This method has been challenged due to its broad and general heuristics.The aim of this study is to examine the effectiveness of this method after developing the heuristics.Participatory Heuristics Evaluation (PHE) with more guidelines and descriptions have been adopted in this study.The usability testing was used in this research as a benchmark.This study results showed that there is an improvement in the method effectiveness in terms of the identified usability problems number, in particular disaster and major usability problems.The results further stresses the need for serious development for heuristics in terms of its procedure or components.