ARdoc: app reviews development oriented classifier

Sebastiano Panichella, Andrea Di Sorbo, Emitzá Guzmán, Corrado Aaron Visaggio, Gerardo Canfora, Harald C. Gall · 2016

Google Play, Apple App Store and Windows Phone Store are well known distribution platforms where users can download mobile apps, rate them and write review comments about the apps they are using. Previous research studies demonstrated that these reviews contain important information to help developers improve their apps. However, analyzing reviews is challenging due to the large amount of reviews posted every day, the unstructured nature of reviews and its varying quality.

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