Application of the Integration for ERP and CRM Based on EJB-JMS and XML
Xiaojing Liu, Jihong Pang · 2009
Under the environment of the rapid development of computer network technology, the traditional enterprise resource planning (ERP) has not well adapted to the development of customer relationship management (CRM). In order to cope with such a predicament, the enterprises hope to establish a computer-integrated system for ERP and CRM. However, the integration of the two systems is difficult and complexity. This paper analyzed the integrated problem for ERP and CRM and gave out the solution to the integrated system based on Enterprise Java Bean (EJB), Java Message Service (JMS) and Extensible Markup Language (XML). The integration technology was provided in three aspects of functional modules, information integration and system integration. An example from an enterprise is illustrated to explain the feasibility of the integrated system.