Current and experimental applications of speech technology for telecom services in Europe
Cassandra Sorin, Christian Gagnoulet, Francis Charpentier, Denis Johnston, Franco Canavesio, B. Lochschmidt, J. Alvarez, I. Cortazar, Daniel Tapias, C. Crespo, J. Azevedo, Rafael Santos Chaves · 2002
This paper provides an overview of operational and experimental telephone services exploiting automatic speech recognition and/or text-to-speech in France, UK, Italy, Germany, Spain and Portugal. It illustrates a number of contemporary European systems and summarises the current status of a European project (EURESCOM P502 : MIVA, "Multilingual Interactive Voice Activated Telephone Services") which involves the telecommunication laboratories of these countries.