Assessing both the Know and Show in IT Service‐Learning
Rick Homkes · 2012
This chapter seeks to help an IT service-learning instructor formulate an assessment plan for the course. The chapter starts with some definitions of service-learning and a review of Furco’s Continuum so that service-learning can be placed into a context of the several areas of service engagement. It then reports on some of the reasons for service-learning and how the topic of service-learning has become much more common in engineering- and technology-education conferences. Assessment in service-learning, and the requirements of ABET, are next covered. Finally a review of techniques for assessing both the hard and soft skills required of an IT professional is covered. These help us to determine that our students both know and can show the skill set desired. Controlled Vocabulary Terms continuing education; learning systems