A physical information kiosk for classical music concerts
Ralitsa Plamenova Petkova, Julian Kaduk, Andrés Lucero · 2016
Classical music concerts are part of our cultural heritage, however young adults seem less interested in classical music and thus attendance to such events has been declining. We describe the design process and initial evaluation of a physical information kiosk to inform and motivate young adults to attend classical music concerts. As a starting point for our research, we analyzed the current situation at a local concert hall by involving people in a series of user studies, which included questionnaires, field observations, and interviews. Based on our findings, we designed an artifact that detects the presence of people and invites them to interact with it by playing extracts of upcoming classical music concerts. By means of an interface consisting of physical buttons, LEDs, and a limited resolution dot-matrix display, people obtain information on upcoming concerts and express their intention to attend. A small thermal printer is used to allow people to take the obtained information with them and potentially invite someone else to attend the concert with them. The results of an initial evaluation show that participants embraced the old school aesthetics of the artifact, felt that the physical buttons invited people to interact, that the provided information was relevant and interesting, and liked the possibility to be able to print out an invitation.