Systematic Decision Making in Security Management Modelling Password Usage and Support

S Arnell, Adam Beautement, Philip Inglesant, Brian Monahan, David J. Pym, Martina Angela Sasse · 2011

ABSTRACT. We demonstrate the use of a systematic decision-making methodology to support an informed choice of a password policy. Our approach uses an executable system model, grounded with empirical data, to compare, using simulations, two options. The basis of the comparison is a notion of organizational utility. Using our results, we are able to explore trade-offs between breaches of system security, users ’ productivity, and investment in support operations. 1.

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