A Hierarchical ML-kNN Method for Complex Emotion Analysis on Customer Reviews
Hongwei Qi, Yanquan Zhou, Qi Guo · 2016
Aim at multi-label sentiments classification of customer reviews.This paper presents a hierarchical ML-kNN algorithm.Different from the traditional ML-kNN algorithm, this algorithm can capture the connection of labels by introducing auxiliary labels.The experimental results show that our proposed approach can improve the performances of multi-label sentiments classification of customer reviews.In addition, due to the effective use of auxiliary information, our algorithm can greatly reduce the interference of noises.