A fuzzy-based methodology to assess software usability risk
Afriyanti Dwi Kartika, Kridanto Surendro · 2016
Usability is one of the significant factors of the software quality that is included into several models of software quality. Usability issues cause problems in the quality of software products that become risk in software usability. At this time, research on software usability risk is still small and not many approach taken to identify potential risks of software usability. If this continues to happen, then the production of unusable software will be increased. Thus, the development of software usability risk assessment model becomes important to help software development team to identify, analyze and prioritize usability potential risks that can occur during the software development phase. Risk assessment on software usability with fuzzy-based methodology allows evaluation process that is defined with linguistic terms, in which information can be processed from the data that is inaccurate or vague. Risk assessment model in this study is assessing the usability software risk using fuzzy-based methodology that integrates risk factors, risk likelihood and risk severity to calculate the magnitude of risk.