CLPsych 2016 Shared Task: Triaging content in online peer-support forums
David Milne, Glen Pink, Ben Hachey, Rafael A. Calvo · 2016
This paper introduces a new shared task for the text mining community.It aims to directly support the moderators of a youth mental health forum by asking participants to automatically triage posts into one of four severity labels: green, amber, red or crisis.The task attracted 60 submissions from 15 different teams, the best of whom achieve scores well above baselines.Their approaches and results provide valuable insights to enable moderators of peer support forums to react quickly to the most urgent, concerning content.