Online Learning Environment Design: A Heuristic Evaluation

Emily A. Hildebrand, Jennifer Bekki, Bianca L. Bernstein, Caroline J. Harrison · 2020

The purpose of this paper is to demonstrate the feasibility of using a heuristic evaluation to evaluate the quality of and suggest improvements to an online learning environment.The website evaluated in this study is a resilience training website targeting doctoral students in science, technology, engineering, and math (STEM).Findings from the heuristics evaluation are shown to provide a baseline of potential human factors issues related to user experience with the website and to suggest some preliminary design recommendations.Implications of utilizing a heuristic evaluation to improve the user-centered design of an online learning environment are further discussed.

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