Bringing Quality of Experience back to the Smart Phone
HE Yan-xia · OhioLink ETD Center (Ohio Library and Information Network) · 2015
Since smartphones were introduced in early 1900s, they have supported a variety of tasks including email communication, schedule management, digital content creation, and sharing.While previously different types of tasks had been accomplished with a variety of devices, smartphones have integrated many of them into flat screen interactions.Currently the smartphone is a toolbox that integrates a number of different functions and services in one single device.This change has brought more convenience to user experience with a portable device with its quick and simple manipulation of complicated features.At the same time, however, it has sacrificed the quality of the experience in terms of users' reduced physical, cognitive, and emotional engagement with actual tasks.This thesis investigates the experience of connectional photo-taking and proposes new design approaches to bring this experience to smartphones.Based on Dewey's perspective on experience, the quality of the experience is defined as an artistic process.The experience of photo-taking is analyzed both in terms of features of cameras and user interactions.After a set of user interviews, prototyping and co-design sessions, a new photo-taking application is proposed to create more engaging smartphone experiences-cognitively, physically, and emotionally.Finally, reflections on the design approaches and implications are presented.