A QoE indicator and a transmission control method for VoIP on mobile networks considering delay spikes
Koichi Nihei, Kozo Satoda, Hiroshi Yoshida, Cloud System · 2016
Voice over IP (VoIP) services are now offered on many mobile networks. However, delay spikes, which are sudden large increases in packet delay, affect the quality of VoIP on mobile networks. This paper proposes a quality of experience (QoE) indicator considering delay spikes. The QoE indicator combines a voice quality indicator such as ITU-T P.862 and the delay part of ITU-T G.107, which is a quality indicator for VoIP. This paper also proposes a transmission control method that selects the codec type and the sending interval of voice packets so as to maximize the QoE indicator. The method improves the mean opinion score (MOS), which indicates QoE as a value between 1 and 5, by up to 0.4.