A Framework for Understanding and Addressing the Semiotic Quality of Use Case Models
Pankaj Kamthan · IGI Global eBooks · 2009
As software systems become ever more interactive, there is a need to model the services they provide to users, and use cases are one abstract way of doing that. As use cases models become pervasive, the question of their communicability to stakeholders arises. In this chapter, we propose a semiotic framework for understanding and systematically addressing the quality of use case models. The quality concerns at each semiotic level are discussed and process- and product-oriented means to address them in a feasible manner are presented. The scope and limitations of the framework, including that of the means, are given. The need for more emphasis on prevention over cure in improving the quality of use case models is emphasized. The ideas explored are illustrated by examples.