Comparing Two Playability Heuristic Sets with Expert Review Method
Janne Paavilainen, Hannu Korhonen, Hannamari Saarenpää · Advances in multimedia and interactive technologies book series · 2011
The expert review method is a widely adopted usability inspection method for evaluating productivity software. Recently, there has been increasing interest to apply this method for the evaluation of video games, as well. In order to use the method effectively, there need to be playability heuristics that take into account the characteristics of video games. There are several playability heuristic sets available, but they are substantially different, and they have not been compared to discover their strengths and weaknesses in game evaluations. In this chapter, we report on a study comparing two playability heuristic sets in evaluating the playability of a video game. The results indicate that the heuristics can assist inspectors in evaluating both the user interface and the gameplay aspects of the game. However, playability heuristics need to be developed further before they can be utilized by the practitioners. Especially, the clarity and comprehensibility of the heuristics need to be improved, and the optimal number of heuristics is still open.