Interaction of Agent in E-Business
Jorge A. Romero · IGI Global eBooks · 2009
Despite the popularity of agents for the information technology infrastructure, questions remain because it is not clear what do e-business agents do for businesses and what could they do for consumers. Who benefits most from agents? Are they practical? Can we trust them? Are they as efficient as human agents? Ar they already implemented in online businesses? In this chapter, we will discuss the role that agents play in e-business applications.