Monitor the Product
Steven P. Blais · 2012
A true business analyst continues to work with the solution team throughout product implementation. This chapter provides an overview of the role that a business analyst plays in solution development of a business problem, focusing on their role in monitoring the product or product implementation. During the development effort, the business analyst plays the role of product champion. The product is described in the solution document; therefore, the business analyst focuses on making sure that the solution document description of the product matches what is actually produced and vice-versa. At some point toward the end of product development, the solution team has completed the creation or modification of the software and has tested it to be sure it does what it is supposed to. The solution team turns the product over to the user community, the quality assurance department, or the business analysts to undergo final testing. Regardless of who manages the acceptance testing stage, the business analyst is formally or informally involved. Proving that the developed product actually solves the problem in a quality manner is the next step in the business analyst solution process.