Quality Assurance Aspects of Web Design
Sandeep Kumar Panda, Santosh Kumar Swain · Advances in web technologies and engineering book series · 2016
The chapter introduces the definition of usability, usability assessment techniques to be adopted during the whole application life cycle for promoting usability. Then, the chapter includes design features for evaluating e-commerce websites such as navigation, content, design, ease of use and structure features and designing usable e-commerce websites. Then the chapter discussed the user testing method followed by a case study which comprises data collection by users' preferences, data analysis and the results. The latter in the chapter, we briefly describe the effectiveness of usability evaluation methods. Lastly, we describe the usability problem areas, strength and weaknesses on different features and sub-features of e-commerce websites followed by a conclusion.