Crisis Management, Emergency Management, BCM, DR: What's the Difference and How do They Fit Together?
Gregg Jacobsen, Sue Kerr · 2012
Over time, the focus broadened to address critical business operations, giving rise to Business Continuity Management (BCM). However, with this growth came considerable confusion about the terms used by various practitioners. This chapter addresses commonly used terminology and put each term into perspective. While crisis management, emergency response, business continuity/contingency planning and disaster recovery are often used interchangeably, it has been demonstrated how those who use these terms in professional practice see each as unique segments or activities within the overall BCM discipline. The relatively brief lifespan of the business continuity discipline has been strongly influenced by both its practitioners and by the various vendors whose products and services alternatively support and compete with them.