Monitoring and Improving Managed Security Services inside a Security Operation Center

Mina Khalili, Mengyuan Zhang, Daniel Borbor, Lingyu Wang, Nicandro Scarabeo, Michel-Ange Zamor · ICST Transactions on Security and Safety · 2019

Monitoring and improving the performance of Security Operation Centers (SOC) are becoming crucial due to the emerging need of benefiting from Managed Security Services (MSS) rather than hiring in-house security experts. In this paper, by observing workflows of a real-world SOC, a system consisting of

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