Evaluating User Engagement Theory
Jennefer Hart, Alistair Sutcliffe, Antonella di Angeli · Open Research Online - ORO (The Open University) · 2012
A variety of views of User Experience (UX) have emerged ranging from contextual interpretations of experience to experimental studies. This paper focuses on User Engagement (UE), a restricted explanation of UX that concentrates on judgement of product quality during interaction. It presents a model to explain how users’ judge quality according to criteria such as aesthetics, usability and engagement.