To Blend or Not to Blend?
Lauren Turpin, Diane E Kelly, Jaime Arguello · 2016
While aggregated search interfaces that present vertical results to searchers are fairly common in today's search environments, little is known about how searchers' cognitive abilities impact how they use and evaluate these interfaces. This study evaluates the relationship between two cognitive abilities ? perceptual speed and visual memory ? and searchers' behaviors and interface preferences when using two aggregated search interfaces: one that blends vertical results into the search results (blended) and one that does not (non-blended). Cognitive tests were administered to sixteen participants who subsequently performed four search tasks using the two interfaces. Participants' search interactions were logged and after searching, they rated the usability, engagement and effectiveness of each interface, as well as made comparative evaluations. Results showed that participants with low perceptual speed spent significantly more time completing tasks when using the blended interface, while those with high perceptual speed spent roughly equivalent amounts of time completing tasks with the two interfaces. Those with low perceptual speed also rated both interfaces as significantly less usable along many measures, and were less satisfied with their searches. There were also main effects for interface: participants rated the non-blended interface significantly more usable than the blended interface.