Directions And Issues In End User Computing
Raymond R. Panko · INFOR Information Systems and Operational Research · 1987
Data processing is being surpassed by end user computing in both slize and importance to the firm. But end user computing is a complex and highly diverse phenomenon — in large part because of the kinds of departments in which it is used are themselves complex and diverse. This paper explores the rise of end user com.puting and discusses how its intrinsic diversity requires the creation of more sophisticated corporate and research strategies for dealing with end user computing.