An Evaluation Method for Segmental Accommodation Reviews with Text Mining

Tsujii Koichi, Ikoma Takashi, Kazuhiko Tsuda · Frontiers in artificial intelligence and applications · 2012

Online accommodation reservations are growing in number, recently. Users of reservation usually refer to the accommodations reviews before making their reservations. However, most of the reviews do not classified for users’ purpose so far and make it hard to understand accommodation reviewing promptly. From those backgrounds, this paper provides analyzing accommodation reviews to find out the characteristics of expressions according to the purpose and examined some methods to present beneficial information at the time of reservation. Moreover, we extracted the differences of accommodation reviews by areas from text mining. From the results of the analysis, we found differences the expressions and the evaluations by area.

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