Game-based Training of Communication Skills in Requirements Engineering.

Māris Darģis, Rolands Koncevics, Andris Silamikelis, Mārīte Kirikova · 2014

Communication and cooperation among stakeholders and developers is a critical fac-tor for success in requirements engineering [1], [2]. Usually studies in this field just point to the problems, but a comprehensive set of tools or techniques for improvement of communication skills is not given. This study contains summary of research in which the authors use serious games approach [3], [4] for structuring the learning content for strengthening communicational aspect of requirements engineering skills. The Myers-Briggs Type Indicator ® (MBTI) is used for stakeholder personality analy-sis in order to form basis for learning – how to improve communications and overall productivity in requirements engineering. The MBTI instrument is based on the theo-ry of personality types described by Carl Jung and Isabel Briggs Myers and Katharine Briggs [5]. This theory states that many of the valuable differences between people are a result of natural preferences that everyone has for different ways of perceiving, or taking in information, as well as for different ways of judging and making deci-sions. If these natural differences can be understood and appreciated, working rela-tionships can be improved. Theory can help with:

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