Catching the User - Logging the Information Retrieval Dialogue
Paul Landwich, Claus-Peter Klas, Matthias Hemmje · 2009
This position paper supports the idea of the information dialog between IR systems and users during an information search task. In order to satisfy the communication and interaction needs of humans, IR systems should explicitly support the cognitive abilities of the users. An information dialogue which does not only support an individual query but also the complete search process is necessary. Only in this way it is possible to satisfy an information need.