DEVELOPING ARGUMENT ASSISTANT SYSTEMS FROM A USABILITY VIEWPOINT
María Paula González, Carlos Iván Chesñevar, Niels Pinkwart, Mauro Javier Gómez Lucero · 2010
This paper discusses the role of usability as a quality key attribute for the deployment of Argument Assistant Systems, which are software tools intended to provide effective knowledge management facilities when solving problems in different contexts, helping to identify, create, represent and analyze the arguments involved as well as their interrelationships. Based on a reverse engineering process, a set of usability-oriented Design Guidelines were identified and instantiated for the Argument Assistant System domain. Besides, some usability principles are proposed and linked to every suggested guideline to evaluate its quality in use.