A Study on the Use of Personas as a Usability Evaluation Method
Thaíssa Ribeiro, Patrícia de Souza · 2014
The user modelling technique known as personas has obtained excellent results over the last years. Literature about this theme shows different forms of using the concept of personas in the moment of software conceiving, however, the good results obtained with this technique allow to catch a glimpse of a more diverse use of this method. In this context, this study performed a usability evaluation method of Facebook's privacy configurations, the most popular social network worldwide, aiming to verify the use of the personas concept as a usability assessment technique.