Using Rules To Specify Classification Strategies In The Credit Card Industry
Christopher H. Jolly, Mukkai S. Krishnamoorthy · INFOR Information Systems and Operational Research · 1999
Classifying accounts is a critical part of efficiently servicing credit cards. The use of rules enables natural specification of classification strategies. A problem we call the Rule Coverage Problem (RCP) arrises when rules are employed for specifying a classification strategy, and we develop and compare three approaches for solving this problem.