Journey from subjective to objective: Capturing user experience
Yoo Young Lee, Eric A. Snajdr, Lisa Calvert, Andy W. Smith · IUScholarWorks (Indiana University) · 2016
This presentation was delivered at the Designing for Digital 2016 held in Austin, Texas. It is the norm to conduct usability testing for library's websites. Often, these tests focus only on effectiveness or efficiency rather than measuring users’ experiential perspectives This presentation will introduce a variety of UX evaluation methods – different from usability – and cover UX research conducted in the fall 2015 semester.