Construction and Application of Enterprise Call center System
Dai Hai-yin · Computer & Network · 2013
The degree of enterprise information application is constantly improved with the development of knowledge economy, and the construction of information system is increasing.It is necessary to establish a set of complete customer service call center system In order to serve the business users of the system better. It can provide customers information maintenance and technical support services quickly, and improve enterprise employees to deepen the application ability of information system and level, and make rapid and stable development of the enterprise.