Development of the Automotive After-Sales Service System Based on Collaborative Application Platform
Yu Kaichao · Manufacture Information Engineering of China · 2010
It describes the after-sales service system status in automobile manufacturing enterprises, analyzes the automobile after-sales service business processes, discuesses the collaborative application platform of the ASP model. Based on the business characteristics of the auto after-sales service, it builds the system architecture based on the collaborative application platform, designs the function modules and develops the system.