Operation support system service model research based on improved service-level agreement

Tan Huan · Telecom Engineering Technics and Standardization · 2012

In accordance with the problem that current static SLA can not meet the increasingly common user realtime service request,this paper build a new model based on dynamic SLA and improve its limitations.Applied to Guangxi mobile operation support system,the model better solve the parameter mapping problem between business-layer SLA and system-layer process and device.Finally,on the basis of the improved model,this paper establishes a prototype system,which can adaptively adjust the businesslayer SLA parameters to real-time response to online requests of users for the mobile services.In the case of limited system resources,the prototype system can best meet the online requests of mobile users,and provide corresponding service quality assurance for the different business requests.

Read the paper · More papers on PaperTik