Construction Idea and Realization Method of Provincial 95598 Customer Service System
LI Ming-dong · Electric Power Information Technology · 2011
The integration and functional adjustment of marketing systems in electric power enterprises promote the transformation of marketing systems from decentralized to intensive management. The integration and upgrade of 95598 customer service systems is necessary. This paper proposes the construction idea and realization scheme of a provincial 95598 customer service system on the basis of the existing decentralized 95598 customer service system. This can be referential to the future construction as well.