Design of power marketing customer relationship management system
Zhao Zhigang · Power Demand Side Management · 2005
Power marketing customer relationship management can improve customer relationship,increase customer satisfactory index and improve core competition capability of enterprise.The paper introduces management system function and analyzes the system technology design including design principle,development tool design,layer stucture design and logical structure design.The practice shows that the system can provide decisive reference for customer relationship management and realize individual and differential service for power customers.