On the Conformity of Project and Quality Management for Project-based Organizations
Jianqiao Cai · Journal of Central South University(Social Science) · 2010
Quality management(QM) has been purview of an area of operations management where repetitive processes dominate,while project management(PM) is applied to temporary endeavors to create unique products or services.However,for project-based organizations,where the project is the basic form of organization for its operation,PM is of itself an ongoing,repetitive operation to which at least some of the QM practices could apply.So,it is essential for project-based organizations to integrate the project management and quality management.The conformity between QM and PM is advantageous to improve a total quality management culture.In fact,by considering both disciplines in terms of the fundamental principles of customer focus,teamwork and continuous improvement,it can be shown that by instituting a formal project management methodology and instituting basic PM technique,project-based organizations can fulfill quality principals,and both the quality management and project management can be of high conformity.