Development of Customer Relationship Management System Based on Web
Xiaomei Wang · Modern Electronic Technique · 2005
This paper introduces the status and development of Customer Relationship Management(CRM),definition, composing and structure of CRM system,development of CRM system based on Web.It discusses the key technology database and active pages of development CRM system based on ASP and SQL Server.The results show that the CRM system has the great potential of application in enterprise management.