Field product service scheduling with service matching based on genetic algorithm
Liya Wang · Computer Integrated Manufacturing Systems · 2012
An approach based on genetic algorithm for field product service scheduling problem was proposed which integrated the multi-TSP with the multi-skill project scheduling.A model considering both the constraint of technicians' service skills as well as routing optimization and customer satisfaction was firstly presented.And then a genetic algorithm based on segment of chromosome encoding technique was proposed to solve the issue.Finally,an experimental case was provided to demonstrate the effectiveness the approach.Comparing with current methods,the proposed method had better optimization result.