Research and design of searching number system of call center based on data warehouse metadata-driven
Zhang Wei-yang · Information technology newsletter · 2007
This paper mainly introduces the searching number system based on metadata-driven using in telecommunication industry to realize various value-added service,and solve a lot of technical problems such as long time waiting for data information to put in storage,data-base performed unsuccessfully in high period of calls received,low accuracy and reliability of the whole system,including realization of data pretreatment based on meta data-driving work flow,pinyin enwding,integrity inspection,consistency check and the processing controc and throwback.