Application in CRM of SSH Based Integrated Framework
Jue Zhang · Journal of Shenyang Normal University · 2009
The system of Customer Relationship Management(CRM) can enhance the competition power and improve the management level for enterprise.Currently,there are some advantages to develop CRM system based on B/S structure.This paper combines basic characteristics of the three light-weight frameworks,i.e.Struts,Spring and Hibernate.According with the integrated technology of the three frameworks,a solution for the design of CRM System has been proposed.It divides the Web application into layers,fully shows the advantages of the three frameworks and implements the low coupling in multilayer developing.This paper emphasizes the framework design,operation interface design and the application of Web design,which plays an important role in developing a efficient,stable and high quality CRM system.