IT Service Project Management Practice Based on the ITIL System
Zhuo Guo-dong · Computer Knowledge and Technology · 2012
Based on the introduction of IT service management and current international ITIL system,combined with studying of anhui electric power county marketing MIS the paid service project,the passage analysis the key process and its incidence relation of IT service management,elaborated promotion ITIL should pay attention to some of the problems,and puts forward corresponding countermeasures and suggestions.