On the Change of Information Need & Information Service Quality
Yang Zhong-lian · Journal of the Library Science Society of Sichuan · 2007
Combing with the property of the library,this essay tries to analyses the change of information need,types and information service quality.In view of the readers' need of documents,information and knowledge,the author puts forward the criterion of information service quality that libraries supply and tries to find the way to improve it.