A Method for Solving Exceptional Switching on Based on Process Segment
Jian Chen · Journal of Shunde Polytechnic · 2009
Recharging a mobile phone's account involves several compli cated steps in system realization, which may result in delaying switching on after finishing recharging, especially when business is busy. By doing some researches on the process and the key steps, this paper puts forward a method based on process segment to handle the problem. For supporting the solution, we develop ICTS (instruction constructing and transmitting system) to help converting batch phone numbers to instructions, and automatically committing to customer service and HLR relays for parsing and executing. This method can effectively reduce waiting-time and the hidden trouble of consumer complaints.