Research and realization of CRM system with XML
Dongyong Yang · Jisuanji gongcheng yu sheji · 2006
The data of CRM system is large and the type of it is different,the exchange platforms are different and the documents can't be communicated and so on.A CRM system based on XML is put forward which resolve this problem.The mechanism of the XML data processing is explained and the exchange information model of CRM with XML is brought forward.Lastly,an instance of this CRM system is given.