Research and Design of Customer Complain Management System Based on WEB
XU Jian-hu · Computer and Information Technology · 2014
Due to the design goals of the customer complaint management system, the ideas of the system are discussed and the main function of the system is analyzed. Next we proposed a set of feasible technical solutions. Finally, some key implement technologies of the system is also described. At present, the scheme not only has been applied in actual project, but also has some reference value to build all kinds of customer complaints management system.