Discussion on Operation Mode of Gas Customer Service Hotline Center
Wang Wenjin · Gas & Heat · 2010
Aimed at the present status and problems existing in gas enterprise customer service hotline center,the improvement scheme of the operation mode is proposed. Some measures such as carding workflow,completing supervisory system,perfecting the human resource management and so on,should be taken to improve the operation efficiency of gas enterprise customer service hotline center,raise the service level,and build a good public image of gas enterprise.