Insurance companies customer relationship management system design and implementation

PI Hui-juan · Journal of Qiqihar University · 2009

As the economic globalization and increasingly fierce market competition,for increasing the competition and the management efficiency,making the customers satisfied,faithful and reducing the product cost,the scheme of CRM information system in the automobile parts industry is designed,the function design and the realization technology are described in details.The efficiency is improved and a platform is provided for insurance industry.

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